I'd taken the assessments, read the books, and could explain my own patterns better than most people can explain their jobs. None of it changed what I did on a hard day. What finally moved the behavior was structure: a short cycle, one behavior at a time, a review with someone who would name what I'd avoided. That is the Sprint Cycle, and it is borrowed from years of running sprints on software delivery teams, rebuilt for people.

I've spent seven years leading and coaching teams, the last four as a Scrum Master at a Fortune 500 company. I've run about a dozen workshops for teams of five to twenty, and organized or co-organized a dozen summits and events, from rooms of twenty to rooms of three hundred and fifty. I coach early-career professionals because that is where the gap costs the most and where a structure, built early, pays for the longest.

I write about why insight so rarely becomes change (and what does) on Substack, under the title The Architecture of Transformation. A book of the same name is in progress.

Twenty-four hours' notice to cancel or reschedule a session, or a fee may apply. Either of us may end an engagement with written notice. Sessions run on Zoom; you get a confirmation and a link, and nothing else.

The Self-Awareness Sprint. Before your assessment access is issued, you may cancel for a full refund. Once assessments are issued but before Session 1, cancellation receives a refund less $25 to cover assessment and preparation costs. After Session 1 has been held, fees are non-refundable. But if the Sprint isn't serving you, say so: sessions may be rescheduled within the validity window, and where something on my side falls short, I'd rather make it right than hold the letter of this section.

The Self-Mastery Launchpad. You may cancel before the kick-off call for a full refund. After kick-off but before Session 2, cancellation receives a 50% refund. From Session 2 onward, fees are non-refundable; remaining sessions may be rescheduled within the validity window. If circumstances change mid-way (new job, health, life), tell me: pausing is almost always available, and pausing is usually the better tool than refunding.

The Sprint Cycle. Cancel going forward at any point. Nothing rolls over, nothing is wasted. That is the refund policy.

Refund requests go to the address below; approved refunds return to the original payment method within ten business days.

The install happens in your own accounts: your AI plan, your board and your files. I never hold your passwords. Nothing your system sends or posts goes out without your yes, and what you approve is yours.

Before the build session, you may cancel for a full refund. After it, the fee is non-refundable, but if something I set up doesn't work, I fix it at no charge through the thirty-day retro. Upkeep is month to month. Cancel going forward at any point.

Mirror Series results save in your browser and download as PDFs that are yours. Witness submissions travel through a form to me and to no one else. Tell Parker entries come to me: the thing you wrote, your first name and your address, kept for one reply. I quote the thing only if you ticked the box, and never with your name. Gift requests come to me the same way: your name and address, the gift, and their first name if you give it, kept to set up the gift. Bring Your Challenge sign-ups are an email address, used once, when enrollment opens. A gift card recipient’s email address is used only to deliver the gift. Summit sign-ups are your name, your email and the door you picked, kept so I can write to you after the summit, and for nothing else. In team engagements, individual results belong to the individual. The organization receives the team map: patterns, not names. I see individual results because synthesis requires it, and they stay with me.

Elio is an AI companion, not a person, and says so. Its Terms of Use cover the AI disclosure and age eligibility. Conversations aren’t stored, and I see nothing unless you send it. It keeps your experiment, your log and the notes you choose to keep, so it can pick up where you left off, and you can ask for them to be deleted at any time. Read Elio’s privacy and terms →